This policy explains what personal information this website collects, why it is collected, and the choices available to you. It applies to drpareshwadile.com only. It does not cover the hospitals where Dr. Paresh R. Wadile consults — those organisations handle their own medical records under their own policies.
Who is responsible for your information
Dr. Paresh R. Wadile, practising as TrueMotion Orthopaedics, is responsible for personal information submitted through this website.
Email: drpareshwadile@gmail.com
Phone: +91 7977862511
What we collect
We only collect information you choose to submit. There are two forms on this site.
Appointment enquiries
When you request an appointment, we collect:
- Your name
- Email address
- Phone number
- The service or treatment you are enquiring about
- Your preferred appointment date
- Any message you choose to add
Please do not send detailed medical information through this form. It is for booking appointments, not for clinical consultation. Share your medical history with the doctor directly during your consultation.
Patient reviews
If you submit a review, we collect the name you enter, your rating and your comment. Reviews are not published automatically — each is reviewed before it appears, and published reviews are visible to anyone who visits the site. Please use only the name you are comfortable showing publicly, and do not include clinical details about yourself or anyone else.
Cookies and analytics
We use Google Analytics to understand how visitors find and use this website — for example which pages are read most, and whether people are able to reach the appointment form. This helps us improve the site.
Analytics only runs if you accept it. When you first visit, you are asked whether to allow analytics cookies. If you decline, or simply do not choose, no analytics cookies are set and no data is sent. Your choice is remembered in your own browser so you are not asked again.
Where analytics is accepted, it is configured so that:
- Your IP address is anonymised
- Data is not used for advertising or ad personalisation
- No information you type into the appointment or review forms is collected
This website does not use advertising cookies or social media tracking pixels, and no profile is built about you for marketing purposes.
Why we use your information
- To respond to your appointment enquiry and arrange a consultation
- To contact you about that enquiry by phone, WhatsApp or email
- To display reviews you have chosen to submit, after review
- To keep the website secure and prevent abuse of the forms
We do not sell your information, and we do not use it to send marketing messages you have not asked for.
Who else can see it
Your information is shared only with the services needed to operate this website:
- Supabase — the database provider that stores appointment enquiries and reviews. Data is held on servers in the Mumbai (ap-south-1) region.
- Resend — the email service used to notify the clinic when an appointment enquiry is submitted.
- Google Analytics — website usage statistics, and only where you have accepted analytics cookies (see “Cookies and analytics” above).
The site also loads fonts from Google Fonts and shows an embedded Google Map on the contact and location pages. When those load, Google may receive your IP address as part of the normal process of serving them. If you contact the clinic through WhatsApp, that conversation is handled by WhatsApp under its own privacy terms.
We may disclose information where required by law, or where necessary to protect patient safety.
Security
The website uses encrypted connections, restricts administrative access with authentication, limits how often the forms can be submitted, and keeps an access log of administrative activity. The database is not publicly accessible.
No system can be guaranteed completely secure. Please avoid sending sensitive medical details through the website forms.
How long we keep it
We keep appointment enquiry details only for as long as needed to respond to your enquiry and provide care relating to it. Published reviews remain visible until you ask us to remove them.
You can ask us to delete your information at any time using the contact details above.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you may ask us to:
- Confirm what information we hold about you
- Correct information that is wrong or incomplete
- Delete information we no longer need
- Withdraw consent you previously gave
Contact us using the details above and we will respond as soon as reasonably possible. You also have the right to complain to the Data Protection Board of India.
Children
This website is not directed at children. Where a patient is a minor, appointment enquiries should be submitted by a parent or guardian.
Changes to this policy
We may update this policy as the website or the law changes. The date at the top shows when it was last revised.
Questions about this policy? Contact us at drpareshwadile@gmail.com or see our Terms of Use.